Privacy Policy

GrootNet Software Solutions Pvt. Ltd. ("we", "our", or "us") runs https://grootsoftwares.com. Your privacy is very important to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you use our website.

1. Information We Collect

When you fill out forms or contact us, we may collect:

  • Your first and last name
  • Email address
  • Phone number
  • Address, city, state, ZIP/postal code

We may also collect some non-personal information, like your browser type, device, IP address, and cookies to improve your experience on our site.

2. How We Use Your Information

We use your information to:

  • Reply to your questions or requests
  • Provide and improve our services
  • Send updates, offers, or promotional messages (only if you agree)
  • Keep our website and services safe
  • Follow legal requirements

3. Cookies and Tracking

We may use cookies and similar tools to make our website work better, understand traffic, and improve your experience. You can manage or turn off cookies in your browser.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

  • Trusted service providers (like hosting or email services)
  • Legal authorities if required by law

5. How Long We Keep Your Data

We keep your data only as long as we need it for the purposes mentioned above or as required by law.

6. How We Protect Your Data

We use secure servers, encryption, and restricted access to protect your personal information.

7. Your Rights

You can:

  • Access and update your personal data
  • Ask us to delete your data
  • Withdraw consent for marketing messages
  • Contact us about any concerns regarding your data

To use any of these rights, email us at info@grootsoftwares.com or call 01762 460 300.

8. Children's Privacy

We do not knowingly collect data from children under 13. If we find that we have, we will delete it.

9. International Transfers

If we transfer your data outside India, we make sure it is protected according to applicable laws.

10. GDPR (EU Users)

If you live in the European Union, you have rights under GDPR, including:

  • Access your personal data
  • Correct wrong or incomplete data
  • Request deletion ("Right to be Forgotten")
  • Restrict processing of your data
  • Receive your data in a portable format
  • Object to processing
  • Withdraw consent at any time

You can contact us at info@grootsoftwares.com to exercise these rights.

We use your data based on:

  • Your consent
  • Contracts we have with you
  • Legal obligations
  • Legitimate business reasons

11. CCPA (California Users)

If you live in California, you have rights under the CCPA, including:

  • Know what personal data we collect and how we use it
  • Request disclosure of the data we have
  • Request deletion of your data
  • Opt-out of selling your data (we don't sell it)
  • Not face discrimination for using your rights

Contact us at info@grootsoftwares.com to use these rights.

12. Changes to This Policy

We may update this policy from time to time. Check this page regularly for updates.

13. Contact Us

If you have any questions about this Privacy Policy, contact us:

GrootNet Software Solutions Pvt. Ltd.

2nd floor, Motia Guildford Square,
Office No. 208, 209, 210, Aerocity Rd,
Zirakpur, Punjab 140603

Phone: 01762 460 300

Email: info@grootsoftwares.com

Terms and Conditions

Welcome to https://grootsoftwares.com (the "Website"). These Terms & Conditions ("Terms") explain the rules for using our Website and services. By using our Website, you agree to follow these rules. If you do not agree, please stop using the Website.

1. About Us

This Website is owned and run by:

GrootNet Software Solutions Pvt. Ltd.

2nd floor, Motia Guildford Square,
Office No. 208, 209, 210, Aerocity Rd,
Zirakpur, Punjab 140603

Phone: 01762 460 300

Email: info@grootsoftwares.com

2. Using the Website

  • You must use the Website for legal purposes only.
  • Do not try to damage, disable, or interfere with the Website.
  • Do not try to access restricted areas or servers without permission.

3. Content and Intellectual Property

  • All text, images, logos, graphics, software, and design on this Website belong to us or our partners.
  • You cannot copy, share, or use any content without our written permission.

4. Our Services

  • The Website provides information about our software, digital marketing, and IT services.
  • Details about actual projects or services will be agreed in separate contracts or agreements.

5. Information You Share

  • If you submit forms or inquiries, you allow us to use that information for communication and business purposes according to our Privacy Policy.
  • Make sure the information you provide is correct and not misleading.

6. Liability

  • We try to keep the Website accurate and working well, but we cannot guarantee it will always be available or error-free.
  • GrootNet Software Solutions Pvt. Ltd. is not responsible for any damages or losses caused by using our Website or services.

7. Third-Party Links

  • The Website may have links to other websites.
  • We are not responsible for the content, privacy, or rules of those websites.

8. Privacy

Your use of the Website is also covered by our Privacy Policy, which explains how we collect and use your information.

9. Governing Law

  • These Terms are governed by the laws of India.
  • Any disputes will be handled in the courts of Chandigarh, India.

10. Changes to Terms

  • We may update these Terms from time to time.
  • Updated Terms will be posted here with a new "Last Updated" date.
  • Continuing to use the Website after changes means you accept the new Terms.

11. Contact Us

If you have any questions about these Terms, contact us:

GrootNet Software Solutions Pvt. Ltd.

2nd floor, Motia Guildford Square,
Office No. 208, 209, 210, Aerocity Rd,
Zirakpur, Punjab 140603

Phone: 01762 460 300

Email: info@grootsoftwares.com

Disclaimer

The information provided on https://grootsoftwares.com (the "Website") is for general informational purposes only. GrootNet Software Solutions Pvt. Ltd. ("Company", "we", "our", or "us") makes no representation or warranty of any kind regarding the accuracy, reliability, or completeness of the content on this Website.

1. No Professional Advice

The content on this Website should not be considered as professional, legal, financial, or technical advice. You should consult with qualified professionals before making decisions based on any information provided here.

2. External Links

Our Website may contain links to third-party websites. We do not endorse or take responsibility for the content, accuracy, or practices of any third-party sites. Visiting external links is at your own risk.

3. Limitation of Liability

In no event shall GrootNet Software Solutions Pvt. Ltd. be held liable for any loss, damage, or inconvenience caused as a result of using our Website or relying on its content. Use of the Website is at your own discretion and risk.

4. Updates

We may update this Disclaimer from time to time. Updates will be posted on this page with a revised "Last Updated" date.

5. Contact Us

If you have any questions about this Disclaimer, please contact us:

GrootNet Software Solutions Pvt. Ltd.

2nd floor, Motia Guildford Square,
Office No. 208, 209, 210, Aerocity Rd,
Zirakpur, Punjab 140603

Phone: 01762 460 300

Email: info@grootsoftwares.com