1. Information We Collect

When you fill out forms or contact us, we may collect:

• Your first and last name
• Email address
• Phone number
• Address, city, state, ZIP/postal code

We may also collect some non-personal information, like your browser type, device, IP address, and cookies to improve your experience on our site.

2. How We Use Your Information

We use your information to:

• Reply to your questions or requests
• Provide and improve our services
• Send updates, offers, or promotional messages (only if you agree)
• Keep our website and services safe
• Follow legal requirements

3. Cookies and Tracking

We may use cookies and similar tools to make our website work better, understand traffic, and improve your experience. You can manage or turn off cookies in your browser.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

• Trusted service providers (like hosting or email services)
• Legal authorities if required by law

5. How Long We Keep Your Data

We keep your data only as long as we need it for the purposes mentioned above or as required by law.

6. How We Protect Your Data

We use secure servers, encryption, and restricted access to protect your personal information.

7. Your Rights

You can:

• Access and update your personal data
• Ask us to delete your data
• Withdraw consent for marketing messages
• Contact us about any concerns regarding your data

To use any of these rights, email us at info@grootsoftwares.com or call 01762 460 300.

8. Children's Privacy

We do not knowingly collect data from children under 13. If we find that we have, we will delete it.

9. International Transfers

If we transfer your data outside India, we make sure it is protected according to applicable laws.

10. GDPR (EU Users)

If you live in the European Union, you have rights under GDPR, including:

• Access your personal data
• Correct wrong or incomplete data
• Request deletion ("Right to be Forgotten")
• Restrict processing of your data
• Receive your data in a portable format
• Object to processing
• Withdraw consent at any time

You can contact us at info@grootsoftwares.com to exercise these rights.

We use your data based on:

• Your consent
• Contracts we have with you
• Legal obligations
• Legitimate business reasons

11. CCPA (California Users)

If you live in California, you have rights under the CCPA, including:

• Know what personal data we collect and how we use it
• Request disclosure of the data we have
• Request deletion of your data
• Opt-out of selling your data (we don't sell it)
• Not face discrimination for using your rights

Contact us at info@grootsoftwares.com to use these rights.

12. Changes to This Policy

We may update this policy from time to time. Check this page regularly for updates.

13. Contact Us

If you have any questions about this Privacy Policy, contact us: